Return & Replacement
Since we ship living plants, here's how replacements work.
Last updated: September 2026
Replacement, not return
A healthy delivered plant can't be returned — but if something's wrong, we'll replace it.
Covered
Plant arrived dead, badly damaged in transit, or the wrong variety was sent.
Not covered
Change of mind, or damage from care after delivery (watering, planting, etc.).
Report within 24–48 hours
Message us on WhatsApp with photos and your unboxing video as soon as you notice an issue.
Unboxing video required
You must record the unboxing to claim a replacement or refund — without a valid unboxing video, we can't process the claim.
Need to report an issue? WhatsApp us at +91 93043 84005.
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