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Frequently Asked Questions

Everything you'd want to know about ordering, delivery, bulk supply and plant care.

Ordering & Plants

How do I order a plant from Btech Nursery?

Call or WhatsApp us at +91 93043 84005 with the plant and quantity you're looking for, and we'll confirm availability, price and delivery.

Can I see photos of the actual plant before ordering?

For bulk or specific requests, yes — just ask when you enquire and we'll share photos of available stock.

Are your plants suitable for terrace or balcony gardens?

Many of our varieties are terrace and balcony-friendly. Let us know your space when you enquire, and we'll suggest suitable options.

Do you have plants available year-round?

Availability varies by season and variety. If something's out of stock, we'll suggest an alternative or let you know when it's back.

Delivery

Do you deliver across India?

Yes, we ship to home gardeners, farmers, nurseries and dealers all across India from our nursery in Marakpur, Habra.

How long does delivery usually take?

It depends on your location and courier route — we'll give you an estimate when your order is confirmed.

How are live plants packed for shipping?

Each plant is checked, then packed to protect roots and leaves for transit, with extra care for longer interstate routes.

Bulk & Wholesale

Do you supply nurseries and dealers?

Yes, we work with nurseries and dealers on an ongoing supply basis with wholesale pricing.

Is there a minimum order quantity for bulk pricing?

Let us know the quantity you're planning when you enquire, and we'll confirm whether wholesale pricing applies.

Can you support a commercial plantation project?

Yes — tell us the scale and varieties you need, and our team will help plan sourcing and delivery.

Returns & Replacement

What if my plant arrives damaged?

Message us on WhatsApp within 24–48 hours with your unboxing video and photos, and we'll arrange a replacement.

Is an unboxing video really required?

Yes — we can't process a damage or wrong-variety claim without one, so please record it as soon as your package arrives, before opening it fully.

Can I return a plant if I change my mind?

No — since plants are living and can't be resold once delivered, we can only replace plants that arrive damaged or incorrect.

Plant Care

Will you tell me how to care for my plant after delivery?

Yes — we're happy to share basic watering and planting guidance for your variety when your order is delivered.

My plant looks a little wilted after delivery — is that normal?

Mild wilting or leaf drop right after transit is common and usually recovers with normal care within a week or two.

Still have a question?

Call or WhatsApp us directly at +91 93043 84005.

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